Scooter Parking Crimes
How to report a badly parked scooter to the operator
You can report it through Scooter Parking Crimes and a moderator will forward it to the operator for you. You can also contact the operator directly — often the fastest route for an urgent obstruction. Below are the official channels we could verify for each operator in our catalogue, including local phone numbers and email addresses where they are published.
Every page shows its sources and the date the details were last checked. If a number or address has changed, please tell us.
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Lime runs shared e-bikes and e-scooters in cities across Australia, Europe, the Middle East and the Americas. The quickest way to get a badly parked Lime vehicle moved is Lime's own in-app Help flow; Lime also has a web form for people who do not have the app.
Last verified 2026-10-19
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Neuron (Neuron Mobility) runs orange e-scooters and e-bikes in Australia, New Zealand, Canada and the United Kingdom. Support is handled locally: use the app or Neuron's help centre, or the city-specific phone number and email published by the local council.
Last verified 2026-10-19
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Beam Mobility runs purple e-scooters and e-bikes in cities across Australia, New Zealand and Asia. Beam's help centre and in-app Help are the main channels; its Australian operations team also publishes a 24/7 phone number and email.
Last verified 2026-10-19
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Bird operates shared e-scooters in selected cities. Bird's own contact page lists a support email and help centre; city programmes also publish a support phone and local email addresses. Bird's city footprint changes often, so check the app or your council's permit list if you are unsure whether Bird operates there.
Last verified 2026-10-19
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Voi runs shared e-scooters and e-bikes in cities across Europe. Voi's reporting form is the most direct route for a misparked vehicle; the in-app chat and support email are the other official channels.
Last verified 2026-10-19
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TIER and Dott merged and the brand is now Dott. Use the Dott app or help centre for a badly parked vehicle; Dott publishes support email and country phone numbers.
Last verified 2026-10-19
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Spin operates shared e-scooters in selected cities. Spin's own site lists a support email, a support phone number and a help centre; availability varies by city.
Last verified 2026-10-19
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Cirrus appears in the operator catalogue, but its official contact details could not be verified as of 19 October 2026. If a Cirrus-branded vehicle is blocking a footpath, report it here and we will try to reach the right operator.
Last verified 2026-10-19
What to include in any report
- The operator and the vehicle ID (usually on the stem, deck or under the QR code).
- A photo of the whole vehicle and what it is blocking, plus a close-up of the ID.
- The exact address, nearest landmark and the time you saw it.
- Whether it is urgent — for example, blocking a road, a crossing, a ramp or a fire exit.